Policy Page

Privacy Policy

This Privacy Policy explains how Rehab to Strength collects, uses, stores, and protects personal information when visitors contact us, request services, or make payments through our approved payment partners.

Last updated: March 10, 2026

Who this policy applies to

This policy applies to visitors of https://www.rehabtostrength.com, individuals who contact Rehab to Strength for physiotherapy-related enquiries, and customers who book or pay for services through our website or approved payment channels.

By using this website, you agree to the collection and use of information as described in this policy.

Information we collect

We may collect your name, phone number, email address, appointment preferences, health-related context you voluntarily share for consultation purposes, and any other information you submit through contact or booking enquiries.

When you make a payment, basic transaction details such as payment status, order reference, and amount paid may be available to us through our payment partner. We do not store full card or banking credentials on this website.

How we use information

We use personal information to respond to enquiries, coordinate consultations, deliver physiotherapy-related services, provide customer support, maintain internal records, and comply with legal or regulatory obligations.

We may also use limited information to improve website performance, prevent misuse, and maintain the security of our services.

Payments and third-party providers

Payments may be processed through third-party providers such as Razorpay. Payment processing is governed by the privacy and security practices of the relevant payment partner.

Customers seeking a payment clarification or refund should contact Rehab to Strength first using the support details listed on this website.

Cookies and analytics

This website may use essential cookies or basic analytics tools to understand traffic, improve performance, and maintain site security.

If additional analytics or marketing tools are added later, this policy should be updated before those tools go live.

Data retention and protection

We retain personal information only for as long as reasonably necessary to respond to enquiries, provide services, complete payment reconciliation, resolve disputes, and satisfy legal obligations.

We use reasonable administrative and technical safeguards to protect information, but no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Your choices and contact

You may request correction, update, or deletion of personal information by contacting us through the support details on the Contact Us page.

For privacy-related questions, contact info@rehabtostrength.com. Requests may require verification before we process them.